Customer Services

How to purchase:

  1. You can purchase directly from our online store at kamelia.com.my or, alternatively you can purchase via ourInstagram or facebook @kameliascarves.
  2. For online store, you can select your payment option directly from the list which includes credit/debit card (Visa, Mastercard, American Express, etc) via “BillPayment” merchant and online banking such as m2u, cimbclicks, rhbonline, etc.
  3. For purchase via Facebook or IG you can choose to use online banking or cash deposit. All payment must be made to Kamelia Ventures with Maybank Account Number 5647-6231-4230
  4. Proof of payment such as cash deposit slip or online banking receipt must be send to 013-488 2420 via whatsapp / email to kameliaventures@gmail.com with customer details as follows:
    1. Name:
    2. Phone No:
    3. Email:
    4. Product code:
    5. Delivery Address:

 

Shipping Rate – Postage charges:

  1. Domestic Delivery (Based on Quantity). Postage fees for a domestic delivery are as below:

West Malaysia

Quantity RM
1 until 3 8
4 until 7 15
8 until 15 20
16 and above 40

Sabah & Sarawak

Quantity RM
1 until 3 12
4 until 7 20
8 until 15 25
16 and above 45

For the first 1KG and subsequent additional gram is as per Pos Laju Tariff Rate.

International Delivery. We charge based on your preferred courier services provider.